Our job at Landvista Aquascapes is to enhance your living space - be it installing a relaxing waterfall or revamping your landscaping to create a relaxing retreat - we’re called in to make things pretty. Of course, that also means that we need to actually spend time in your space while we do that: in an effort to make that process as easy on you as possible, we thought we’d outline the steps taken once you contact us.
- Send pictures of your space via text message to 609-670-6537, or email them to Lisa@SJPonds.com
- Initial call with Lisa - (30 minutes) * FREE over-the-phone estimate * Discuss expectations and ideas
- In-home Consultation - (1 hour) * Discuss details of project in depth providing you with valuable information that is exclusive to the consultation. * Goals, problems, expectations, regulations (HOA, etc.) * $150 to $500 Consultation Fee depending on the scope of the project (credited toward project)
- 50% Deposit required to schedule and hold installation date
- Walk-Through with Lisa’s team sometimes is needed, but not always. * Introduction to the Foreman * Exchange contact information * Set project timeline
*** Steps described in detail below***
Regardless of the job, we take pride in being easily accessible and communicating well. This is your space, your home, and your retreat: we want to be respectful at all times. Therefore, you may call, text, or email knowing that we’ll answer and be more than willing to make you happy, whatever the case may be.
DETAILING EACH STEP
DETAILING EACH STEP
- In order to provide you with an approximate estimate of the time and cost of your project, we’d like for you to send us some pictures of your space; that way our team is able to gain a better understanding of the project.
- After we’ve received your pictures a member of our team will give you a call. We’ll ask a lot of questions about the size and scope of your project: Are we tearing out old landscaping? Do you want to fix an existing water feature? Are we starting in with a fresh slate? Are there problems in the area, like drainage issues or poor soil? We will also ask questions like, “What do you want to achieve with this job?” as well as the just-as-important, “What are you hoping to avoid with this project?” At this time, we will be able to provide you with an approximate estimate (for FREE).
- Moving forward, a consultation in the space that needs work is scheduled with all the decision-makers present. The fee for this consultation will be credited to your job if you decide to hire us. During this appointment a member of our team will be able to see the space first-hand, and you’ll be able to discuss exact details and finalize the project.
- At the end of the consultation, if you would like to proceed with the job, we ask for a 50% deposit in order to secure your place on our schedule.
- After you’ve paid your deposit, we gather our team for a pre-job walk-through. Bringing out the foreman, Ray, allows everyone to meet and establish contact to discuss what exactly needs to be done in your space. At the walk-through, Ray will then become your main point of contact on the job. Phone numbers and emails are exchanged, a timeline to completion is estblished, and then we get to work!
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